HKMLC Frequently Asked Questions
Find answers to frequently asked questions about smart whiteboards. Learn about their features, benefits, compatibility, and how they enhance collaboration and productivity. Get all your queries resolved and make an informed decision about smart whiteboard technology.
Applications
Application of interactive electronic whiteboard in education
Using the included stylus or, in some cases, your finger, you can draw lines, highlight text, and interact with elements like hyperlinks or buttons.
This interactivity allows the presenter or teacher to draw attention to a specific part of the course or presentation in real time.
In addition, teachers or students can launch applications from a whiteboard that combine various multimedia technologies without having to sit behind a computer or lectern. Students, especially younger ones, also enjoy the tactility of being in physical contact with the blackboard, rather than passively absorbing information.
Application of interactive electronic whiteboard in business
Products
What are the commonly used sizes of education/conference interactive display?
What is the difference between an interactive whiteboard and a traditional electronic whiteboard?
Can it be displayed in split screen?
55 inch is suitable for how many people can be used in meetings or classrooms?
Can I control all devices centrally?
Can I set a timer to turn on and off the display?
Can the device share content in a specific way?
How to install HKMLC Smartboard?
How to switch between Android and Windows on HKMLC Board?
What operating system does HKMLC run on?
What cameras and microphones work with HKMLC?
How's the product quality?
What's the difference between interactive whiteboard and traditional electronic whiteboard?
How about using it for training?
Can the conference interactive whiteboard be displaved on a split screen?
Does the smart pen respond quickly to handwriting?
How many people are suitable for a 55-inch product for a meeting?
Is the screen clear?
Comprehensive Connectivity Overview for HKMLC Smart Board
The HKMLC Smart Board is designed to accommodate a wide range of peripherals and connectivity needs, ensuring optimal flexibility for various settings, whether in educational, business, or creative environments.
Front Connections:
Back Connections:
Underside Connections:
PC-Specific Connections:
Additional Features:
How large an area does the camera capture for live meetings?
Shopping & Returns
I have purchased your HKMLC board, when will the product be shipped? Does HKMLC offer shipping within the US?
What do l do if l never received my order?
What do l do if l received a defective product?
What is the return policy & guarantee after sale??
Payment Information
What payment methods do you accept?
Do you offer cash on delivery?
Technology
Why does fog often appear on the screen?
What should I do if the interactive display turns on abnormally?
When casting, the name of the conference tablet device cannot be found on the mobile phone or computer in the same LAN.
Android and Apple phones cannot connect to devices when mirroring
Unable to use screen roaming, whiteboard roaming requires two hands to touch the screen
How to download EShare program on computer?
The computer cannot download the EShare program?
Can't find the name of the conference tablet device on the mobile phoneor computer in the same LAN when casting the screen?
Can't connect to the device when Android and Apple mobile phonescreen mirroring?
PC computer screen projection, encountered a security warning when enabling the wireless projection function
The screencasting connection is unstable and cannot be continuously connected
Play audio and video on the screen of mobile phone and computer, but there is no sound
Whiteboard stylus writing color mutation
The file uploaded via file quick cannot be found in the file browser
When writing on the whiteboard, writing marks are left when the hand touches the tablet
When the table adds or subtracts rows and columns, it becomes writing
The application software downloaded directly on the conference tablet cannot be opened and installed
I attempted to install Microsoft 365. it went to 100% of the download but never install. Can you tell me how resolve this?
Still have any questions?
Please contact us, we are delight to help you!